FAQ
1. How will I receive my eBook?
After your payment is completed, your eBook will be delivered electronically.
- PayPal purchases are usually delivered automatically within a few minutes.
- Credit or Debit Card purchases are manually delivered by email within 12 hours after payment verification.
2. What if I don't receive my eBook?
Please check your Spam or Junk folder first.
If you still cannot find your download email, contact us at langvanducvn1@gmail.com, and we will be happy to help.
3. Can I read the eBook on my phone or tablet?
Yes.
Our eBooks can be viewed on smartphones, tablets, iPads, laptops, and desktop computers using a PDF reader.
4. Can I download the eBook more than once?
Yes.
Each purchase includes a limited number of downloads to help protect our copyrighted materials. If you experience any download issues, please contact us for assistance.
5. Do you ship printed books?
No.
All products sold on Citizenship 4k are digital eBooks delivered electronically. No printed books or physical products are shipped.
6. Do you offer refunds?
Yes.
We offer a 7-Day Money-Back Guarantee for eligible situations, such as delivery problems or technical issues. Please see our Refund Policy for complete details.
7. Can I share my eBook with others?
No.
Each purchase is licensed for personal use only. Sharing, redistributing, uploading, or reselling our digital products is not permitted.
8. How can I contact Citizenship 4k?
Email:
We aim to respond as quickly as possible and assist with any questions regarding your purchase.