FAQ

. How will I receive my eBook?
After your payment is completed, your eBook will be delivered electronically. An instant download link will be automatically sent to your email address within a few minutes.

2. What if I don't receive my eBook?
Please check your Spam or Junk folder first. If you still cannot find your download email, please contact us at langvanducvn1@gmail.com, and we will be happy to assist you right away.

3. Can I read the eBook on my phone or tablet?
Yes. Our eBooks are in standard PDF format and can be easily viewed on smartphones, tablets, iPads, laptops, and desktop computers using any free PDF reader.

4. Can I download the eBook more than once?
Yes. Each purchase includes a download option to ensure you can access your material. To protect our copyrighted materials, the number of downloads is limited. If you face any issues, just reach out to us.

5. Do you ship printed books?
No. All products sold on Citizenship 4k are digital eBooks delivered electronically. No printed books or physical items will be shipped to your address.

6. Do you offer refunds?
Yes. We offer a refund within 7 days of purchase for eligible situations, such as non-delivery or technical issues with the file (corrupted file or broken link). Please review our full Refund Policy for complete details.

7. Can I share my eBook with others?
No. Each purchase is licensed for personal use only. Sharing, redistributing, uploading, or reselling our digital products is strictly prohibited.

8. How can I contact Citizenship 4k?
You can reach us through the following contact details: